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Can I have access to the garage while travelling?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

Can I have access to the garage while travelling?


No. For safety reasons, it is not allowed to have access to the garage during the voyage.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 13:01:542019-08-08 05:48:43Can I have access to the garage while travelling?

If I need to cancel a booking on-line who can I write to?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

If I need to cancel a booking on-line who can I write to?


It is necessary to send an e-mail to info@grimaldi.napoli.it, specifying booking reference and passenger’s last name.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 13:00:162019-08-08 05:48:50If I need to cancel a booking on-line who can I write to?

How can I modify an on-line booking?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

How can I modify an on-line booking?


It is possible to ask for a modification of your booking by sending an e-mail to info@grimaldi.napoli.it or asking to your travel agency.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 12:58:342019-08-08 05:49:24How can I modify an on-line booking?

If I change my booking, will I receive a new ticket?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

If I change my booking, will I receive a new ticket?


Yes. You will receive a new ticket.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 12:57:072019-08-08 05:49:31If I change my booking, will I receive a new ticket?

How can I settle the rate-related difference, in case of variation?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

How can I settle the rate-related difference, in case of variation?


 It is possible to pay it using a credit card or a bank transfer.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 12:55:142019-08-08 05:49:37How can I settle the rate-related difference, in case of variation?

Can I modify my booking at the port?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

Can I modify my booking at the port?


Yes, it is possible to modify bookings at our ticket offices inside the port.
Modifications about accommodation on board and vehicles can be requested until the very day of departure, paying variation costs.
Modifications about the day, passengers and kind of vehicles can be requested within and not later than two days before the departure.
Possible additions of passengers, pets, vehicles etc. depend on availability, at the moment of the variation.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 12:53:432019-08-08 05:50:48Can I modify my booking at the port?

Which is the deadline for booking’s modifications?

Modifications and booking cancellation

Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Departures up to May, 31st 2022 are operated by another shipping Company. The related bookings are made by redirecting to the website of the aforementioned Company and under the conditions set out therein. To cancel / change the ticket and for any matter relating to the service (e.g. assistance and information to passengers, complaints), please contact the aforementioned operating Company. If you want to buy a return ticket that includes different routes, or dates on which different companies operate, you can make two separate tickets, or contact us at +39 081.496444 or email info@grimaldi.napoli.it
Impossibile trovare la rotta.
You will be redirected to the Trasmed website. We invite you to consult the terms and conditions provided therein.

Which is the deadline for booking’s modifications?


To know terms of variation and cancellation of the Company, please read our General Terms.



FAQs

July 30, 2019/by adminlines
/wp-content/uploads/2019/06/grimaldi2.png 0 0 adminlines /wp-content/uploads/2019/06/grimaldi2.png adminlines2019-07-30 12:52:162019-08-08 05:50:55Which is the deadline for booking’s modifications?
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Grimaldi Group SpA
Sede legale Palermo - Via Emerico Amari n°8 | Capitale Sociale: €150.000.000,00 | C.F. e Registro Imprese di Palermo: 00117240820 | P.IVA: IT 00117240820
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