Can the multi-risk insurance policy be purchased on all Grimaldi Lines maritime connections?

The NOBIS multi-risk insurance policy can be purchased for all connections, with the exception of the routes from Ancona to Greece and back operated by Grimaldi Minoan Lines.

Yes, it is possible in the following ways:
– via the call center, communicating the emergency number to the telephone operator who provides for registration
– directly online on our site, by entering the emergency number in the appropriate field identified “SOS NUMBER”

At the moment of the on-line booking, our system will automatically suggest you the double estimate for the selected journey; one with the Standard Fare and the other one with the Special Fare.
When choosing a Special Fare ticket, current discounts and offers are applied for the selected parameters.
If Standard and Special Fare tickets are the same, our system will just show the standard one, thus giving the client the chance to have a refundable and changeable ticket.

When choosing a Standard Fare, it is not possible to apply any kind of discount; fares are automatically applied (except for the children reduction reserved for children who are not 12 yet, at the moment of the departure).
Standard Fare tickets are refundable and changeable.
When choosing a Special Fare ticket, current discounts and offers can be applied for the selected parameters.
Special Fare tickets are changeable (if not specified the contrary in the conditions of applications of special offers applied) but not refundable; their availability is limited and it depends on restrictions.
For any further info, please read our General Terms.

Booking a trip with a Grimaldi Lines ferry to Sardinia, Sicily, Spain, Greece, Tunisia and Morocco is quick and easy!

You can buy a ticket:

• directly online on our site
• by contacting the Grimaldi Lines booking office on +39 081 496.444
• by writing to info@grimaldi.napoli.it
• at your trusted travel agency
• through the websites of the major ferry web operators
• through the Grimaldi Lines sales points in Naples and Rome
• at the ticket offices of the departure ports
• in exceptional cases also on board the ship, at the reception

Whatever channel you choose, to make a reservation remember to keep the following information on hand for each passenger: name, surname, date of birth, document number and relative expiry date (for domestic routes, the valid document is not must be included in the booking; for Spain and Greece you need at least the identity card number; for Tunisia and Morocco you need the passport number) and make, model and license plate of any vehicle.

On the web site you can find the different maritime connections for each destination, with indication of departure days and times.

If you buy the ticket directly online:

• select the round-trip or one-way routes
• choose the accommodation (making sure that the number of passengers corresponds to the number of seats; e.g. if you are 2 and you want the inside cabin, select AB2 and not AB4)
• if  your pet travels with you and you want to bring it in your cabin, you can buy the pet kit at €10 per cabin and leg
• if you have a discount code, enter it in the appropriate box; if you are the holder of a membership card of one of our partner companies, select the partnership in the appropriate drop-down menu and then enter the card number
• if you are a native or resident of Sardinia or Sicily, check the resident box
• once all selections have been made, the lowest applicable price will appear (corresponding to the special rate) for each date just before or after the one you selected
• choose the best offer for you, two complete estimates will appear, one at a special rate and one at a standard rate, with the prices of each individual item
• make your choice, enter all passenger data, any additional services and multi-risk insurance and your booking is complete!

Once the payment is complete, you will receive your tickets by email and you will be ready to go!

In this case, it is necessary to contact our Call Center at +39 081 496 444.
It is also possible to send an e-mail to info@grimaldi.napoli.it, specifying the booking reference and the passenger’s last name.
A professional will provide you with information about the status of the booking and, if this has been correctly booked, tickets will be sent to you at the e-mail specified at the moment of the booking; otherwise, he will proceed with a new booking.

Tickets attached to the e-mail confirming the booking, are not valid for the embark; in order to get on board, it is necessary to have the boarding card which will be released by our staff at our ticket office, inside the departure port.
For departures from/to Sardinia, for which it is available the fast check-in, it is just necessary showing the ticket to our staff, at the moment of the embark.

After the booking, you can obtain your invoice filling the form at the following page.
The request can be done withing 10 days from the booking date.

When booking online, it is possible to select in our menu, the chosen agreement.
Each agreement has a specific code number; in order to apply the discount, it is necessary to fill the empty space in with the corresponding code.
For any further info, it is possible to consult our websites Partners section.

It is possible to purchase a Multi-Risk Insurance, including the reimbursement of the fee applied in the event of trip cancellation due to unforeseeable circumstances beyond the control of the insured: during the online booking, by calling our call center or by contacting your travel agency of trust.

For more details and to check the scope and operational limits of the coverage, also in relation to the protections already provided for by law, consult the dedicated page and the information set available here: https://www.grimaldi-lines.com/en/nobis-insurance/